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When do I need to pay for my booking?

The payment deadline depends on the rate type: refundable or non-refundable. Below are the rules for each.

🌙Oleksandra Voinova avatar
Written by 🌙Oleksandra Voinova
Updated over 3 weeks ago

Refundable Rate (with free cancellation)

The following payment options are available:

  • Pay by card
    Enter your card details at checkout — you won't be charged until the hotel confirms your booking. No confirmation, no charge. Simple and secure.

  • Pay later
    Secure your room now, pay when you're ready. Choose to pay by card or bank transfer anytime before the free cancellation deadline. Check your deadline in the rate conditions or booking details.

⚠️ Important: The system automatically cancels unpaid bookings 6 hours before the free cancellation deadline. Please make sure to pay well in advance.

❗️Please note: Bank transfers may take 3+ business days to process.


Non-refundable Rate

Payment is required immediately when you make your booking. Once paid, cancellations are not possible and no refunds will be issued.

The "Book now, pay later" option is not available for these rates.

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